Remodeling Talk

A constant detriment to the remodeling business in years gone by, was the lack of follow-up communication to the prospective client. When things were busy many remodelers would not return calls to a prospective client until their schedule cleared for additional workload. There were also many who just would not return calls on prospective projects for a variety of other reasons. One of those reasons was the good fortune of having a strong customer base and the gratis of constant referrals and repeat clients. Many a contractor has fallen off the high horse in the last year or so and being accessible and responsive is a requirement in today’s construction world. Some contractors felt the project might be outside their business model, or their price range capacity, or they might have recklessly thought the project not financially valuable enough.

If you are not showing quick responsive  interest in the client, there is a good chance the prospective client will not have confident interest in your company. When you call a week or even several days later, most prospective clients will not feel the trust needed for building a solid relationship with your company. If you can still have opportunity to contract the project, there will most likely be a lot of additional work required to build the relationship.

Be polite,enthusiastic, and most of all be honest with your prospective clients!

Art Wehnert

Helping to Green America

www.countryremodelers.com

www.advancedgeotherm.com

This entry was posted on Monday, April 26th, 2010 at 7:03 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.